Sr. Sales Operations Associate

Full time | Full day

Sr. Sales Operations Associate

Posted 16 October by Instacart

  • San Francisco

We're transforming the grocery industry

Instacart is the North American leader in online grocery and one of the fastest-growing companies in e-commerce. Since 2012, we've been working towards creating a world where everyone has access to the food they love and more time to enjoy it together. 

Groceries delivered to your door in as little as an hour. It seems simple, right? Well, it's more complex than that. From re-routing deliveries during snowstorms, to connecting customers with coupons and deals for their favorite brands, to updating over half a billion grocery data lines every night...our efforts bring Instacart closer to being the operating system for the grocery industry.



As Instacart's rapid growth continues, we are looking to add to our Brand Partnerships team focused on partnering with leading and emerging consumer packaged goods (CPG) manufacturers to help grow their sales and share position on Instacart through advertising.  We are hiring a Yield Management & Sales Operations Manager who will support team leadership in building a holistic end-to-end sales management process inclusive of building potential client targeting strategies, market sizing and segmentation, territory development, leading and lagging metric definition and reporting, and measuring team progress against goals.  The role is highly cross-functional with engagement between sales leadership, company management, finance, and strategy.


  • Partner with leadership to define & quantify quarterly team objectives & performance
  • Manage end-to-end sales planning -- from market sizing, account segmentation, forecasting, and prospect tracking through to revenue realization
  • Design, coordinate, and deliver periodic reporting to Instacart's Brand Partnership leadership team focusing on both leading (e.g. number of contacts, number of proposals, active accounts) and lagging (e.g. bookings by advertising product, revenue, client penetration) metrics
  • Oversee Instacart's client relationship management platform
  • Revenue management to help determine trade offs between in-year opportunities across ad portfolio with strategic partners (also known as yield management)
  • Constantly iterate to improve reporting & associated processes


  • 2+ years of experience in a similar role; sales forecasting and/or financial modelling experience required
  • Excellent quantitative and qualitative problem-solving skills. Management consulting or finance experience a plus.
  • Demonstrated ability to think strategically and analytically about business & product challenges
  • Strong written & verbal communication with the ability to express complex topics clearly & easily
  • Excellent attention to detail, follow-through, and resourcefulness
  • Ability to manage multiple projects simultaneously and prioritize responsibilities
  • Ability to work cross-functionally with many teams and multi-tasks with a sense of urgency
  • An interest in working in a fast-growing, fast-paced environment with changing responsibilities, and a willingness to lend a helping hand wherever it's needed
  • Modeling capability via MS Excel

Nice to Have…

  • Scenario planning and modeling capability 
  • Exposure to and understanding of digital advertising
  • Familiarity with Salesforce
  • Yield management experience in digital advertising environment

Accommodations & Accessibility

At Instacart, we strive to create an accessible and inclusive experience for all candidates. If you need assistance submitting an application through our career site due to a disability, please submit an Accommodations Request Form and someone from our team will reach out soon to see how we may be able to assist.

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